Back to Projects02 · 2025 · saas
Hotel Digitization & Reservation System.
Digitization project for a hotel group including online booking, online check-in, smart locks, and on-site network improvements.
01 · The Challenge
High operational load and booking mistakes created unnecessary calls, manual work, and staffing pressure at reception.
02 · The Solution
Implemented a digital guest flow (online booking + online check-in), improved infrastructure, and integrated smart access to reduce manual processes.
03 · The Results
- →~50% fewer booking errors
- →~70% fewer calls
- →Reduced need for a full-time reception role
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